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Can't find app download in Google Play store

Posted: Wed Sep 23, 2020 6:09 am
by Ou7shined
Hi I received my Spark 40 amp around three weeks ago. Upon finding out that the app was only available on ios or android 8.1 - 9 I've been saving up to buy a tablet that had android 9 as an os. My tablet arrived today and when I looked for the spark app in the playstore I couldn't find it. I went to the download link for the app on the Positive Grid web site followed it and the link said my device wasn't comparable with this version of the app. Could somebody please tell me where I'm going wrong and how to install the app? Thanks

Re: Can't find app download in Google Play store

Posted: Wed Sep 23, 2020 6:21 am
by Jeffrey22
Here is the Play Store link. You need Android 8.1 as you indicated.
https://play.google.com/store/apps/deta ... grid.spark

I hope this helps.

Re: Can't find app download in Google Play store

Posted: Wed Sep 23, 2020 9:55 am
by S@muele
Ou7shined wrote: Wed Sep 23, 2020 6:09 am Hi I received my Spark 40 amp around three weeks ago. Upon finding out that the app was only available on ios or android 8.1 - 9 I've been saving up to buy a tablet that had android 9 as an os. My tablet arrived today and when I looked for the spark app in the playstore I couldn't find it. I went to the download link for the app on the Positive Grid web site followed it and the link said my device wasn't comparable with this version of the app. Could somebody please tell me where I'm going wrong and how to install the app? Thanks
which device model is it?

Re: Can't find app download in Google Play store

Posted: Wed Sep 23, 2020 4:46 pm
by Ou7shined
Hi. The model number is P10
Android version 9.0
Hope that's what you meant. If you need any other details, please ask. I'm still very uninformed as far as an android device goes. I'm more familiar with Windows pc's

Re: Can't find app download in Google Play store

Posted: Wed Sep 23, 2020 4:53 pm
by Ou7shined
Jeffrey22 wrote: Wed Sep 23, 2020 6:21 am Here is the Play Store link. You need Android 8.1 as you indicated.
https://play.google.com/store/apps/deta ... grid.spark

I hope this helps.
Hi, Thanks. I did try that link but it didn't yield any results in playstore. I've tried every combination of positive grid, spark and spark app I can think of. I also tried clearing the data and cache in play store and play store services. Thanks anyway, though

Re: Can't find app download in Google Play store

Posted: Wed Sep 23, 2020 5:44 pm
by S@muele
Ou7shined wrote: Wed Sep 23, 2020 4:46 pm Hi. The model number is P10
Android version 9.0
Hope that's what you meant. If you need any other details, please ask. I'm still very uninformed as far as an android device goes. I'm more familiar with Windows pc's
yes model ok
maybe I misspoke
what brand is it?
(but if it has the play store it should work whatever brand it was)

Re: Can't find app download in Google Play store

Posted: Sat Oct 23, 2021 3:30 pm
by Richard
Maybe this answer is too late but you can find the app in the Google Playstore at https://play.google.com/store/apps/deta ... grid.spark

Re: Can't find app download in Google Play store

Posted: Thu Apr 20, 2023 9:59 am
by Nekki
You can also download the APK of Spark application from the Google. It is available on many android application sites.
Malavida website has the app. Here's the link GBWhatsApp APKhttps://www.malavida.com/en/soft/spark-amp/android/ (remove it if not allowed link from third-party site). Download its APK and install it manually.